Q1: Are you a manufacturer?
A: Yes, we are a manufacturer established in 2008 with a strong track record of high-quality production standards.
Q2: If I need a sample, could you support?
A: We can supply you with samples. Please note that delivery charges will be covered by the customer. Providing an International Express Account for Freight Collect is highly appreciated to avoid misunderstandings.
Q3: What is the difference between theoretical weight and actual weight?
A: Actual weight refers to the total weight of the product including packaging. Theoretical weight is calculated based on the specifications of the technical drawing (the weight per meter multiplied by the profile length).
Q4: How can you ensure high quality?
A: We maintain strict quality control through: 1) Our dedicated material production workshop and die tooling department. 2) Rigorous training programs for all operators. 3) 100% online quality checks and final inspection to prevent any defective items from leaving the facility. 4) Certified compliance with standard quality systems such as ISO9001:2015, ISO14001:2015, and SGS.
Q5: What is your standard payment term?
A: Our standard payment terms are a 30% T/T deposit, with the remaining 70% T/T balance cleared before container loading.
Lili Light
