Q1: What are your main lighting products?
Our main products are LED tri-proof lights, LED explosion-proof lights, LED purification lights, T5/T8 bracket lights, office lights, and other commercial and industrial lighting. Full customization features are available including DALI, various dimming options, CCT tuning, switches, sensors, and emergency packages.
Q2: Can we obtain product samples for quality testing?
Yes, if you are interested in our products, we can manufacture samples for testing according to your requirements. Contact support to coordinate sample arrangements.
Q3: What is the typical lead time for orders?
Standard samples are ready within 72 hours, customized samples take 3-7 days, small orders take 7-10 days, and large orders require about 25-35 days depending on quantities and schedule.
Q4: Can you provide technical support and installation guidance?
Yes, we provide free, comprehensive technical support and remote installation guidance online and through video tutorials.
Q5: How do you guarantee the quality of the products?
All products are strictly tested before leaving the factory to ensure a defect rate under 0.02%. In case of any functional or quality issues within the warranty period, we will arrange replacements or equivalent solutions.
Q6: Do you support OEM, ODM, or SKD service configurations?
Yes, with 13 years of lighting manufacturing experience, multiple manufacturing workshops, specialized technicians, and extensive testing machinery, we fully support OEM, ODM, and SKD requirements with optimal quality and efficiency.