Basic Info.
Frequently Asked Questions
Q: Are you a direct manufacturer?
A: Yes, we are a professional lighting manufacturer specializing in LED downlights, panel lights, and more, serving clients globally including Europe, Australia, and South America.
Q: Do you offer wholesale pricing and custom services?
A: We focus on long-term business cooperation and offer competitive wholesale pricing. We provide comprehensive OEM/ODM services to support your specific project requirements.
Q: What is the lead time for samples and mass orders?
A: Samples are typically available within 5-7 working days. For mass production orders, the standard lead time is 30-35 days after receipt of the deposit.
Q: What is your warranty policy?
A: We offer 2 to 5 years of warranty depending on the product model. All items undergo strict QC testing before shipment to ensure quality.
Q: What certifications do your products hold?
A: Our products are compliant with international standards, including CE, RoHS, LVD, and EMC certifications to meet global market requirements.
Q: What are the main applications for this downlight?
A: This model is versatile and ideal for various indoor applications, including hotels, bedrooms, studies, living rooms, and vestibules.