Frequently Asked Questions
Can I request samples for testing?
Yes, we welcome sample orders to test and verify the quality. Mixed samples are also acceptable for evaluation.
What is the standard lead time for orders?
Samples typically take 3-5 days. For mass production, the lead time is usually 1-2 weeks depending on the order quantity.
Is there a minimum order quantity (MOQ)?
We offer a low MOQ; even 1pc for sample checking is available.
How are the goods shipped and how long do they take to arrive?
We usually ship via DHL, UPS, FedEx, or TNT, which typically takes 3-5 days. Air and sea shipping options are also available for larger orders.
Can you customize the product with my logo?
Yes. Please inform us formally before production and confirm the design based on our sample.
What kind of warranty do you provide?
We offer a 2 to 5-year warranty on our professional LED lighting products to ensure long-term performance.